FAQs

Where are you based?

We're based in the beautiful capital of Vietnam - Hanoi.

How does shipping work?

Exotic Land partners with global merchants and manufacturers in order to provide you the best prices and most UNIQUE products that the market has to offer.

This means that your order is shipped from global areas such as Tibet, China, India, Vietnam, etc. Because we ship directly from our partners in those countries, your items might take 3-5 weeks to arrive.

We offer international shipping too. You can buy from us no matter where you are!

What if I want to return the goods? 

Don't worry. Just reach out to us or send us an email to support@exoticland.net and we'll guide you through the process.

Do I need to know about anything else?

You might want to check out our Privacy Policy, Refund Policy and Terms Of Service.